Our refund and returns policy:
1. Overview
Thank you for choosing Girl Made for Travel for assisting with your travel planning journey. Our returns and exchange policy for digital products are designed to ensure a smooth and satisfying experience for our customers.
2. Eligibility for Returns and Exchanges
2.1 Eligible Products:
– Our returns and exchange policy covers digital products purchased directly from Girl Made for Travel website.
– Products must be in their original condition and meet the eligibility criteria outlined below.
2.2 Ineligible Products:
– We do not accept returns or exchanges for digital products that have been customized, personalized, copied or otherwise altered.
– Any product not purchased directly from our website is not eligible for returns or exchanges.
3. Return and Exchange Period
– Customers have a 30 day period from the date of purchase to request a return or exchange.
4. How to Initiate a Return or Exchange
– To initiate a return or exchange, please contact our customer support at girlmadefortravel@gmail.com with your order details and a brief explanation of the reason for the request.
5. Refund Process
5.1 Refund Eligibility:
– Refunds are processed for eligible products meeting the return criteria.
– Refunds will be issued to the original payment method used for the purchase.
5.2 Processing Time:
– Please allow 7 days for the refund to be processed after the product is received and inspected.
6. Exchanges
– Exchanges are available for eligible products.
– Customers may exchange a digital product for another of equal or lesser value.
7. Customer Responsibilities
– Customers are responsible for ensuring that the correct product is selected during the purchasing process.
– Any issues or discrepancies must be reported to customer support within 3 days of the purchase.
8. Contact Information
– For any questions or concerns regarding our returns and exchange policy, please contact our customer support at girlmadefortravel@gmail.com.
9. Changes to the Policy
– Girl Made for Travel reserves the right to modify or update this returns and exchange policy at any time without prior notice. Please review this policy periodically for any changes.
Thank you for choosing Girl Made for Travel. We appreciate your trust in our products and are committed to providing excellent service.
Need help?
Contact us at girlmadefortravel@gmail.com for questions related to refunds and returns.
